March, 2013
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Has the Build Your Own Cloud Trend Paid Off?
For a number of years there has been a trend in the MSP and IT community to build out internal cloud solutions. As I have discussed this trend with a number of providers, I have encountered a mix of successful and not so successful ventures. The build your own cloud movement (BYOC) started about 4 [...]
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Is it Time to raise your Prices?
One of the hardest things for IT business owners to do is to raise prices. Whether it is hourly rates for break fix service, or managed services, the justification to raise prices is a hard thought for many to consider. Having worked for an IT business that raised prices regularly, meaning usually yearly, one of [...]
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Dell’s Future is Unclear
Michael Dell may have never thought that proposing a buyback of his company and taking the company private could have ended in him ousted as CEO, but that may be just what happens if one of the competing bids for the company is accepted. Back in January we reported that Dell was considering a privatization, [...]
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Tough day for Blackberry
On what should have been a great day for Blackberry, releasing its new Blackberry Z10 mobile smartphone in the US, the day turned out to be a major disappointment for the company and fans. Reports are coming in of no lines at AT&T stores, very little in-store promotion if any, and lack of interest from [...]
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Have your Managed Services Sales Flat Lined?
Managed Services has seen a major growth and maturing over the last five years. From a small percentage of IT companies calling themselves MSP’s, to now most owning the title, the market has grown exponentially to what it is today. With widespread acceptance, has come fierce competition, market expectation, shrinking pricing/margins, as well as [...]
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Industry Author Karl Palachuk Provides Free Copies of Latest Audio Book
Well known industry author, educator, business coach, speaker, and IT business owner Karl Palachuk is no stranger to innovative marketing strategies and helpful advice. Palachuk, is currently providing anyone free access to his latest audio book “Managed Services in a Month – 2nd edition” just for providing a social media post, tweet, or share. [...]
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Looks Cloudy Episode 107
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[Update] “Was not an Outage” ConnectWise Outage Denial of Service Attack to Blame?
(Update) – According to an email received from Jeannine Edwards Director, ConnectWise, LabTech & Quosal Communities clarifying the situation ConnectWise did not experience an outage, instead experienced a DDoS. The Connectwise North American Cloud suffered an outage today that affected a number of its customers. Users took to twitter and facebook looking for updates regarding [...]
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New IT Book Hits Market Free for First Two Days
Raj Khera, author of the newly published book titled “The IT Marketing Crash Course” How to Get Clients for Your Technology Business, is giving away the kindle version of the book on March 18th and 19th to celebrate its release. The book, which focuses on helping MSP businesses that are looking to improve their [...]
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Google Drive Experiencing Intermittent Outages
Users of the Google Drive cloud storage solution have been experiencing intermittent outages and accessibility issues this morning. Reports sprang up on twitter that the service was experiencing issues. My first attempt to access the main page of the site at http://drive.google.com/start showed the 502 error “The server encountered a temporary error and could [...]
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Protecting Your Assets, Your Customers
Maybe you’ve never thought about it this way before, but your customers are your biggest asset in your business. If you’ve ever been approached by a competitor who wanted to buy your customers, you will understand exactly what I mean. Protecting these assets is just as important as protecting the physical assets within your business. There are many threats [...]
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Orlando Xchange Event opened with Controversial Session
CRN reported on the opening Cloud Computing session hosted by Gartner’s Vice President Tiffany Bova at the Xchange Solution Provider 2013 event currently running through March 12th. The session, which had Bova suggesting attendees “Fire all of your Salesforce”, in order to get into the cloud, may be considered by some to be controversial. [...]
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SMB Nation and SMBTN Name 2013 SMB 150 Award Winners
Well known industry organizations SMB Nation and SMBTN have just released their list of the 2013 top 150 business professionals in the IT industry. The list which can be found here was created by peer nominations and a voting period commenced on December 17, 2012, with the voting period ending on February 22, 2013. The [...]










































































