Rain Makers
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Turning Unhappy Customers into Loyal Customers
As we all know there are some customers that will just never be pleased. No matter what you do or how you treat them there will always be an issue. In some rare cases walking away from a customer is necessary, but firing a customer should always be the absolute last resort. There are a [...]
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SMB Nation Conference Back at The Microsoft Campus
The SMB Nation Spring Conference 2013, now in its seventh season, is back on the Microsoft Campus in Redmond, Washington. The event, which kicks off tomorrow, has an agenda that is clearly focused on integrating cloud and mobility into the MSP business model. Sessions include “Why you should become a CSP (Cloud Services Provider),” [...]
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Michael Dell Sees Channel as Part of New Dell
Image ”Courtesy of Dell Inc.” The channel over the years has had a love hate relationship with Dell. The company has had its fair share of issues with channel partners in the past. Issues such as direct competition, channel conflict, and host of other not so channel friendly problems. Some of these practices have left partners [...]
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Industry Author Karl Palachuk Provides Free Copies of Latest Audio Book
Well known industry author, educator, business coach, speaker, and IT business owner Karl Palachuk is no stranger to innovative marketing strategies and helpful advice. Palachuk, is currently providing anyone free access to his latest audio book “Managed Services in a Month – 2nd edition” just for providing a social media post, tweet, or share. [...]
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New IT Book Hits Market Free for First Two Days
Raj Khera, author of the newly published book titled “The IT Marketing Crash Course” How to Get Clients for Your Technology Business, is giving away the kindle version of the book on March 18th and 19th to celebrate its release. The book, which focuses on helping MSP businesses that are looking to improve their [...]
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SMB Nation and SMBTN Name 2013 SMB 150 Award Winners
Well known industry organizations SMB Nation and SMBTN have just released their list of the 2013 top 150 business professionals in the IT industry. The list which can be found here was created by peer nominations and a voting period commenced on December 17, 2012, with the voting period ending on February 22, 2013. The [...]
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CompTia Breakaway is no More
CompTia today announced a big change for its upcoming industry event (see press release below). The event, which has been known as Breakaway has been given a new name. The event which brings vendors, MSP’s, industry experts, and IT solution providers together for education, workshops, Trustmarks, meetings, and networking will now be known as ChannelCon. [...]
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Copyright Alert System Going into Affect
For those that frequent, or even casually download material from peer to peer networks, a new system announced might finally be the deterrence needed to keep users from sharing copyrighted materials. The new system aptly named the “Copyright Alert System” allows copyright holders and associated groups to report violations directly to participating Internet service providers. [...]
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Microsoft is merging more Products
Microsoft has made some bold moves as of late and has been merging and converting customers from their messenger platform to Skype, forcing all users to abandon their familiar chat and messaging solution. Well it doesn’t look like Microsoft is stopping there. The Redmond Company has similar plans for a number of products. Users including [...]
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Microsoft Invests in Dell to go Private why would Microsoft do this?
The Dell board today voted to take the company private in a $24.4 Billion dollar takeover plan. The plan has shareholders in the company receiving $13.65 per share for their existing shares. The big surprise in the deal has been the over $2B investment from Microsoft. The investment has many worried about what it will [...]
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Looks Cloudy Channel Choice Awards Announcement
Orlando, FL. —February 1, 2013— Looks Cloudy announces its first annual Channel Choice Awards. The Looks Cloudy Channel Choice Award honors professionals in the IT Technology Channel. The award is made up of exemplary leaders in the IT space and serves to recognize those individuals who have made a public impact on the channel. The award is [...]
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Could Microsoft’s Hardware Push drive them to Invest in Dell?
The news today was abuzz with information that Microsoft is talking with Dell to invest up to $3B of financing for a Dell private takeover. Dell needs an estimated $20B to take the company private and has been in discussions with finance groups to get the needed capital. The problem with this news is it [...]
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Is there Turbulence in HP’s Cloud Division?
HP is in the news again, the latest being the departure of its Senior VP of Converged Cloud, Zorawar Biri Singh. The departure calls into question the latest in a string of issues HP has faced. With a declining stock price, cloud services appeared to be one of the divisions that could help a defunct [...]










































































