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Is Platform Level after Key Departure at LPI?
MSPMentor today broke the story that Peter Sandiford, former CEO of Level Platforms and current Executive at AVG, is leaving the company after just six months since the purchase and transition of the LPI platform to AVG. The move, which may not be much of a surprise to many, considering the high profile departures of [...]
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Building a Local Brand
Effectively building a brand for your local business can be a costly and hard to measure endeavor. Often businesses that have a good reputation or brand in a local area have spent many years building their image, reputation, and brand. So what does it take to successfully build a local brand? There are a number [...]
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Looks Cloudy Episode 140
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Expanding your Business Beyond the Local Mindset
One of the many goals for MSP and IT businesses is to grow from small local shops, to companies with bigger presence or further reach. In the past, this meant expanding coverage through opening new shops or increasing the footprint by purchasing other businesses. Though these options still exist, many MSP’s are finding it easier [...]
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Looks Cloudy Episode 139
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Ring in the New Year by answering your Phone
IT companies and MSP’s are notorious for not answering calls and relying heavily on auto-attendants. One New Year’s resolution that should be at the top of every businesses’ list, is resolving to answer every call. You may be surprised to learn that you are missing opportunities if you make it too difficult to be reached. [...]
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Looks Cloudy Episode 138
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Managed Service Only Businesses are Missing the Boat
There are days when I am seriously disappointed in certain IT business owners, though, not much surprises me anymore. As many businesses are growing, adding revenue, embracing cloud, and moving forward; there are just as many that are stuck in a mindset and wondering why their business is faltering. As part of our sales department’s [...]
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Looks Cloudy Episode 137
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Start Looking at Next Year Today
As IT companies and MSP’s start winding down their year, and as holidays fast approach; businesses should be gathering employees not only for holiday parties, but also for end of year wrap ups and 2014 strategy meetings. Wrap Up Closing out the year with staff is important and is a great way to evaluate [...]
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Looks Cloudy Episode 136
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Money Alternatives for Christmas Bonuses
Small businesses often provide employees with monetary bonuses at Christmas; this long time tradition is a nice gesture to show thanks for hard work and dedication to a company. Though the thought is always from a good place, monetary compensation and bonuses can easily turn into resentment or jealousy by employees towards management or [...]
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Looks Cloudy Episode 135
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Looks Cloudy Episode 134
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Is Google the Right Place to Build Your Cloud Infrastructure?
Google has announced the availability of its new cloud infrastructure service “compute cloud”; the infrastructure service was built to rival Amazon’s AWS or Amazon Web Services. Google is aggressively pricing its offering but is it enough to sway business customers to choose its solution or move from Amazon? One of the biggest concerns for many [...]
